Your Secure Digital Identity for Ghana.
Access official services and communications with a single, trusted citizen inbox.
Service Form

One Identity. All of Ghana
The Ghana Card Citizen Inbox is more than just an email. It’s your single, secure key to unlock a new generation of digital government services, all tied to the identity you already trust.
A New Standard for Digital Citizenship.
Official Citizen Email
Receive official communication and access services with your unique, secure @ghanacard.org email address
Secure Digital Identity
Your identity is verified against your Ghana Card and phone number, providing a trusted layer of security for all your digital interactions
Gateway to Services
This is your key to a future of digital services. Use this single account for government portals, official applications, and more.
Get Your Email in 3 Simple Steps

Fill in your details
Securely provide your Ghana Card ID, full name, and phone number to begin the process.
Verify your phone
Enter the one-time password sent via SMS to confirm your identity and protect your account.
Login and secure it
Instantly receive your details via SMS. Log in and remember to change your password on your first visit for maximum security.
Frequently Asked Questions
Is this service free?
Yes. The Citizen Email Address is provided completely free of charge to all Ghanaian citizens with a valid Ghana Card as a part of the government’s digital inclusion initiative.
Why do I need an official email address?
This email serves as your official digital inbox. It will be used for secure communication from government agencies, for accessing digital government services, and as a permanent, unique digital identity you can trust.
Is my information and email account secure?
Absolutely. The system uses your phone number for secure OTP verification. The email itself is powered by Google’s secure infrastructure, and we recommend setting up 2-Factor Authentication (2FA) in your account settings immediately after your first login for maximum protection.
What if I forget my password?
You can reset your password at any time. Simply go to the login page, click “Forgot Password,” and follow the instructions to verify your identity using your Ghana Card ID and phone number.
Can this email address be used for personal use?
Yes, you can use it like any other Google email account for personal, business, or educational purposes. It comes with all the standard features of Gmail, including Google Drive, Docs, and Sheets.